Field Trip

Friday, April 07, 2017

Today we went on a field trip! It was a cool, windy, but beautiful morning. We left around 9:15 to make a 10 o’clock appoint to tour the Blount County 9-1-1 Center in Oneonta. This is the new center that Max was responsible for starting and getting close to completion before retirement in April 2014 – 3 years ago. The team was met at the center by 9-1-1 Director, Caleb Branch. Caleb discussed the history of the center then showed the team some geographical information system (GIS) maps showing the emergency response density around the county. Harriet and Jim, who had experience in a volunteer ambulance department were very interested in how those maps were being used to improve emergency medical service (EMS) and ambulance response for Blount County. He then took the group into the dispatch room and talked about the computer aided dispatch (CAD) system and all the other electronic tools the dispatchers use to help them do their jobs faster and more accurately. Of particular interest were the large monitors on the wall showing images from the surveillance cameras mounted on the covered bridges we were going to tour when we left the center. Caleb also told the team that Blount County is one of only a few 9-1-1 systems that has implemented “text to 9-1-1” and recounted some instances where it was used when it was not safe for the caller to talk verbally. Once instance was when a lady’s house was being broken into. The dispatcher had her get in a closet and hide and continued to communicate with her by text until law enforcement arrived. Caleb also reminded the team that it is always better to call by voice if that is possible. At the time of our visit, there were almost 60 years of dispatch experience between the three dispatchers on duty this morning. Yes, we remain proud of our 9-1-1 dispatchers and center.

After we left the 9-1-1 center, we drove just north of Oneonta to Horton Mill Bridge, the highest of the three covered bridges still in use in the county. From there we drove to Easley Covered Bridge, the oldest one. Then we went to Cleveland to see Swann Covered Bridge, which is the longest of the three.

O' So Good
O’ So Good!

We then drove back to Oneonta to stop at the O’ So Good barbecue trailer in the Hometown Market parking lot. Everyone selected and bought their lunch and we went across the street to Woodland Park for a chilly and breezy picnic. Then Anne had to leave to pick up Max’s mother for a doctor’s appointment and the rest of the team loaded into Pat’s truck and returned to camp for an afternoon of rest and house cleaning. The team seemed to really enjoy seeing the bridges and tour of the center and since there were no leftovers, we presume they liked Oh, So Good too.  Hope everyone has a great weekend!

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